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We offer worldwide delivery for all our furniture products. This means that regardless of your location, you can place an order and expect it to be delivered to your doorstep. We partner with trusted couriers to ensure that your items arrive safely and promptly. Please note that delivery times may vary based on your location and the specific courier used.
Once you place an order, it will be processed within a specific timeframe. Typically, processing takes between 3 to 5 business days. During this time, we prepare your items for shipment and ensure that everything is in order. You will receive an email confirmation once your order has been shipped, along with tracking information to monitor its progress.
Your order will be delivered directly to the address you provided during checkout. We utilize reliable couriers who are experienced in handling furniture deliveries. The delivery may require a signature upon receipt, and you should be available at the delivery address to accept the items. If you are not available, the courier may leave a notice with instructions on how to reschedule.
Delivery times can vary based on your location and the couriers schedule. Generally, you can expect your order to arrive within 7 to 21 business days after it has been shipped. Remote areas may experience longer delivery times. We recommend checking the tracking information provided in your shipping confirmation email for the most accurate updates on your orders status.
All communication regarding your order and shipping inquiries will be conducted via email. If you have any questions or need assistance, please reach out to us at [email protected]. We aim to respond to all inquiries within 1 to 2 business days. Please ensure that you provide your order number in your email to help us assist you more efficiently.
In the event that your furniture arrives damaged, you must notify us within 48 hours of delivery. Please take photos of the damage and include them in your email to us. We will work with you to resolve the issue, which may include arranging for a replacement or repair. It is important to inspect your items upon delivery to ensure they meet your expectations.
We understand that sometimes items may not meet your expectations. If you wish to return or exchange an item, please contact us within 14 days of receiving your order. All returned items must be in their original condition and packaging. You will be responsible for the return shipping costs. We recommend using a trackable shipping service to ensure your return is received safely.