Terms & Conditions

Welcome to Crafted Refuge. By using our website, you agree to comply with the following terms and conditions. Please read them carefully to understand your rights and responsibilities.

Usage of the Website

You must use the website in a manner that is lawful and respectful. You may not engage in any activity that disrupts or interferes with the websites functionality. This includes, but is not limited to, transmitting any harmful code or attempting to gain unauthorized access to our systems.

Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information. You must notify us immediately of any unauthorized use of your account. We are not liable for any losses or damages arising from your failure to comply with this obligation.

Product Information

Order Acceptance

Your order is an offer to purchase a product. We may accept or decline your order for any reason, including unavailability of the product or errors in pricing. If we cancel your order, we will notify you and refund any payments made.

Shipping and Delivery

We aim to process and ship orders promptly. However, delivery times may vary based on location and other factors. You must provide accurate shipping information. We are not responsible for delays caused by incorrect addresses or other issues beyond our control.

Returns and Refunds

You may return products within a specified period if they are in original condition. To initiate a return, you must contact us for instructions. Refunds will be processed after we receive the returned items. Shipping costs are non-refundable.

Contact Information

If you have any questions or concerns regarding these terms, please contact us at [email protected]. We are here to assist you and ensure a smooth shopping experience.